Lucky Coin KYC & AML Policy

Lucky Coin applies KYC and AML procedures to confirm user identity, prevent fraud, and uphold the integrity of all financial transactions conducted through the platform. These measures reflect the platform’s commitment to fair play, user safety, and full transparency in accordance with Australian regulatory requirements.

This policy upholds the following principles:

• Fair play for all registered users across casino and sportsbook activity;
• Protection of personal data and account security at every stage;
• Full transparency in how identity checks and transaction monitoring are conducted;
• Strict adherence to Australian regulatory requirements and reporting obligations;
• A secure environment free from manipulation, fraud, and financial crime.

Every new user registered on Lucky Coin is required to complete identity verification before accessing the full range of platform features, including deposits, withdrawals, and promotional offers. Document submission must be completed accurately and within the timeframes specified by the platform’s compliance team.

The following categories of documentation may be requested:

• A valid, government-issued photo ID such as a passport, driver’s licence, or national identity card;
• Proof of current residential address, such as a recent utility bill or official correspondence issued within the last three months;
• Confirmation of ownership over any payment method used for deposits or withdrawals;
• Additional documentation as required during enhanced due diligence reviews or periodic account verification.

Lucky Coin implements a range of security measures to detect and prevent money laundering, terrorism financing, and other forms of financial crime across the platform. These controls apply to all account holders and are subject to ongoing review in line with evolving Australian regulatory standards.

Active AML controls include:

• Continuous transaction monitoring to identify unusual or high-risk financial behaviour;
• Automated detection rules that flag activity inconsistent with a user’s established profile;
• Enhanced due diligence procedures applied during high-risk events or account milestones;
• Manual review of large or structurally unusual fund transfers;
• Risk scoring applied to accounts based on transaction history and behavioural patterns;
• Screening of all account holders against sanctions lists and politically exposed persons (PEP) registers;
• Reporting of suspicious activity to the relevant Australian authorities where legally required.

Lucky Coin enforces specific restrictions across the platform to preserve the integrity of its KYC and AML framework and to maintain account protection for all legitimate users. Any action that undermines identity verification or financial monitoring processes constitutes a violation of these policies.

The following activities are strictly prohibited:

• Creating or operating multiple accounts under the same or different identities;
• Submitting forged, altered, or stolen documentation during the verification process;
• Attempting to use the platform for money laundering or the concealment of illicit funds;
• Exploiting technical systems, account structures, or platform features to manipulate outcomes;
• Sharing, transferring, or selling account access to any third party;
• Using payment instruments that are not registered in the account holder’s name;
• Misrepresenting personal information at any point during registration or ongoing account use.

Breaches of Lucky Coin’s KYC and AML policies will result in immediate enforcement action in accordance with Australian regulatory obligations and platform terms. Depending on the nature and severity of the violation, enforcement may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or associated winnings, and reporting of the account holder to the relevant competent authorities where applicable.

All registered users are required to provide accurate, current, and complete personal data at the time of registration and to update this information without delay if any details change. Verification must be completed within the timeframes communicated by the platform, and users are expected to respond promptly to any requests for additional documentation from the compliance team. Every account holder is responsible for ensuring that only payment methods registered in their own name are used for deposits and withdrawals on the platform. Users must not share account credentials or facilitate access by any third party under any circumstances. Any suspicious activity observed on the platform or within an account should be reported to Lucky Coin’s support team immediately.

Lucky Coin maintains a commitment to fair play and transparency as foundational obligations to its users and its licensing authority in Australia. The platform operates on the principle that a safe and compliant environment benefits every account holder equally.

The following standards are upheld across all operations:

• Full compliance with applicable KYC and AML standards as required under Australian law;
• Strict confidentiality and lawful protection of all personal data collected during verification;
• Ongoing monitoring for suspicious activity to preserve platform integrity;
• Active prevention of manipulation, collusion, and other forms of unfair behaviour;
• Accessible user support on matters relating to account security and safety procedures;
• Shared responsibility between the platform and its users in maintaining a compliant environment;
• Equal treatment and consistent conditions applied to all registered account holders without exception.